01
Capture every enquiry
Every call, form and after-hours enquiry lands in one place. Missed a call? It’s captured. New lead? It’s on the desk before it goes cold.
Nothing sits in the inbox
Melbourne, Australia
Stop losing jobs to missed calls and slow follow-up
Missed calls, after-hours overflow, forms sitting in the inbox. We install an Inbound Lead Desk — every enquiry captured, tagged by urgency, and on your phone. You stay on the tools. Nothing slips.
Animated demo: an after-hours missed call is captured, tagged urgent, and sent to your phone. You decide when to call.
62%
Industry research often cited for service businesses: around 62% of small-business calls go unanswered. Most callers ring the next business.
78%
The same research is often quoted as 78% of customers hire the first responder. Speed usually wins the job, not the lowest quote.
5 min
Leads contacted within five minutes are reported as many times more likely to qualify than those left for half an hour. The desk can put that enquiry on your phone in seconds.
Figures are industry benchmarks commonly referenced in lead-response research (not a Superlative Studios study). Results vary. Most service businesses miss a large share of inbound calls. The first business that replies usually wins the job.
The cost of the leak
The figures above are industry benchmarks. Here’s yours.
Three numbers you already know. No email required — this one’s just for you.
What we automate
The boring stuff that costs you money.
No new software to learn. We plug into the phone and inbox you already use. Capture, tag, notify you.
02
Tag urgency
Missed calls, after-hours overflow, forms sitting in the inbox — tagged so you know what to hit first. You stay on the tools.
Hot leads on top
03
Notify you
The ping goes to you — on your phone — not to the customer. After-hours calls and forms are waiting when you pick up, not lost until Monday.
On your phone, not theirs
See business automation in Melbourne and automation for Melbourne trades. Start with a free 30-minute audit.
How it works
An Inbound Lead Desk. Live in days, not months.
You keep running the business. We install the desk.
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1
We audit
You submit the form. We review where enquiries slip today — missed calls, after-hours overflow, forms sitting in the inbox.
Free 30 minutes · no obligation -
2
We install the desk
We connect the phone and inbox you already use. Capture, tag urgency, notify you. Nothing for your team to learn. Setup and tuning included.
Often live in days, not months -
3
It runs
Every enquiry captured, tagged, and on your phone. You decide when to call. Cancel anytime — your licences stay yours.
You keep the logins
Pricing
A$197 a month
First 90 days, then A$297/mo. Cancel anytime.
Inbound Lead Desk.
Capture · tag · notify · monthly tuning of this desk. Not a pack of basic Zaps. Your licences stay yours. The free 30-minute audit maps where enquiries slip today — no obligation. Same offer on the pricing page.
Book a free audit- Capture every enquiry — calls, forms, after-hours
- Tag urgency so you know what to hit first
- Notify you — on your phone, not sitting in an inbox
- Monthly tuning of this desk
- Cancel anytime. Licences stay yours
We already run full automation for The Cart Co, a live Melbourne client.
FAQ
The questions operators actually ask.
How much does business automation cost in Melbourne?
The Inbound Lead Desk is A$197 a month for the first 90 days, then A$297 a month. Capture, tag, notify, and monthly tuning of this desk are included. Cancel anytime — your licences stay yours. Start with a free 30-minute audit. No obligation.
What tools do you work with?
Zapier, Make, GoHighLevel, phone, inbox, calendars, and the job tools Australian service businesses already use. We connect what you already pay for. We do not rip and replace your stack unless you ask.
How long until something is live?
A tightly scoped Inbound Lead Desk is often live in days, not months, once we have access and a clear trigger (missed call, form, after-hours enquiry). Larger systems are staged so you see a working piece before the next one.
Can I cancel or pause?
Yes. The desk is month-to-month. Cancel anytime. Your licences stay yours. Pausing does not delete the desk unless you ask us to.
Who is this for?
Melbourne and Australian service businesses that lose work when no one is at the desk — trades, electricians, equipment hire, events, rentals, and small professional firms. If you already have more incoming enquiries than follow-up capacity, you are the customer.
Do you only use Zapier, or also Make?
Both. Zapier when the app ecosystem and ops team want it; Make when the scenario is heavier or cheaper at volume. We pick the tool that matches the job and your existing stack, not a vendor quota.
What happens on the free audit?
You submit the form. We review where enquiries slip today. You get a short map of the desk: what we’d capture, how urgency is tagged, and how you get notified. No obligation.