Melbourne, Australia
Automation for Melbourne trades
You stay on the tools. The desk captures the missed call, tags urgency, and notifies you. Built in Melbourne for Australian tradies.
Automation for Melbourne trades, from Superlative Studios, is an Inbound Lead Desk on the phone and inbox you already use — so a lead that rings while you are on a roof is captured, tagged and on your phone, not lost to the next van.
Who this is for
Electricians, plumbers, HVAC, carpentry, landscaping, equipment hire and other Melbourne service trades that lose work because no one is at the desk. If the van is the office, you are the customer. Same for Australian crews outside Melbourne.
What we actually build for tradies
- Inbound Lead Desk — missed calls, after-hours overflow and forms captured, tagged, and on your phone.
- ServiceM8 / job-app glue — new enquiry becomes a job or a quote, not a screenshot in the group chat, when that is the next step.
We connect what you already pay for. We do not replace ServiceM8 or Xero unless you ask. Builds sit in Zapier or Make. See Zapier automation in Melbourne.
What we do not do
We do not offer legal advice. We are not your solicitor. We do not sell a six-figure field-service platform. We do not text your customers for you in V1. We do not guarantee every missed call becomes a job. Most service businesses miss a large share of inbound calls; the first business that replies usually wins the work. Figures often quoted for that (62%, 78%, five-minute reply) are industry benchmarks, not a Superlative Studios study.
Free 30-minute audit
Tell us where enquiries slip — phone, after-hours, forms. You get a short map of the desk. No obligation. Book the free audit. Pricing · business automation in Melbourne · about Superlative Studios.
Who is this for?
Melbourne and Australian service businesses that lose work when no one is at the desk — trades, electricians, equipment hire, events, rentals, and small professional firms. If you already have more incoming enquiries than follow-up capacity, you are the customer.
What tools do you work with?
Zapier, Make, GoHighLevel, phone, inbox, calendars, and the job tools Australian service businesses already use. We connect what you already pay for. We do not rip and replace your stack unless you ask.
What happens on the free audit?
You submit the form. We review where enquiries slip today. You get a short map of the desk: what we’d capture, how urgency is tagged, and how you get notified. No obligation. Not legal advice.